Roles & Responsibilities:
- L2 and L3 support of LIMS COTS like Labware, WinLIMS LIMS LINK , EMPOWER and Chemstation etc.
- Configuration and customization.
- Implementing minor/major enhancements.
- Interact with customer and offshore team members to help resolve tickets.
Generic Managerial Skills:
- Should have excellent problem solving and analytical skills.
- Should be self-motivated.
- Excellent communication skills
- Good team player.